Hi, I just started at a new place and I'm new to TSM backup, we are using version 6 release 2 level 3.2. The incremental backup run daily generally without any problem but now I received this error today:
ANR2579E Schedule ... for node EXCMR1-BA failed (return code 1819)
I did some research and the only information I found regarding RC=1819 is about the account that doesn't have access to the exchange server. I double checked the service and it run with a domain account created specifically for this task and the backup ran the day before without any problem. The account is not locked or inactive. See the log below showing that the backup of the 29th was ok but the one for the 30th failed.
Windows event log show this error:
Logged: 4/30/2013 6:06:45 PM - Failure Executing Schedule BCK_EXCHDAG_INCR, RC=1819.
any suggestion are welcome.
Here is the content of my tdpexc.log
ANR2579E Schedule ... for node EXCMR1-BA failed (return code 1819)
I did some research and the only information I found regarding RC=1819 is about the account that doesn't have access to the exchange server. I double checked the service and it run with a domain account created specifically for this task and the backup ran the day before without any problem. The account is not locked or inactive. See the log below showing that the backup of the 29th was ok but the one for the 30th failed.
Windows event log show this error:
Logged: 4/30/2013 6:06:45 PM - Failure Executing Schedule BCK_EXCHDAG_INCR, RC=1819.
any suggestion are welcome.
Here is the content of my tdpexc.log
Code:
04/29/2013 18:01:27 ============== Log file pruned using log retention period of 60 day(s)
04/29/2013 18:01:27 ============== 25 out of 1719 entries pruned from the top of this log
04/29/2013 18:01:27 =========================================================================
04/29/2013 18:01:27 Request : SET LASTPRUNEDate=04/29/2013 18:01:27
04/29/2013 18:01:27 -------------------------------------------------------------------------
04/29/2013 18:01:52 =========================================================================
04/29/2013 18:01:52 Request : QUERY EXCHANGE
04/29/2013 18:01:52 Exchange Server : (default)
04/29/2013 18:01:52 -------------------------------------------------------------------------
04/29/2013 18:02:05 ============================================================
04/29/2013 18:02:05 Request : VSS BACKUP
04/29/2013 18:02:05 Component List : 'CORP3_EXC2K10', 'CORP1_EXC2k10', 'CORP5_EXC2K10', 'STORE1_EXC2k10'
04/29/2013 18:02:05 Backup Type : incr
04/29/2013 18:02:05 Backup Destination : TSM
04/29/2013 18:02:05 Local DSMAGENT Node : EXCMR1-BA
04/29/2013 18:02:05 Offload to Remote DSMAGENT Node :
04/29/2013 18:02:05 Mount Wait : Yes
04/29/2013 18:02:05 ------------------------------------------------------------
04/29/2013 18:02:14 Server : TSM5
04/29/2013 18:02:14 ------------------------------------------------------------
04/29/2013 20:41:39 VSS Backup operation completed with rc = 0
04/29/2013 20:41:39 Files Examined : 74207
04/29/2013 20:41:39 Files Completed : 74207
04/29/2013 20:41:39 Files Failed : 0
04/29/2013 20:41:39 Total Bytes : 77839465364
04/30/2013 18:01:53 ============== Log file pruned using log retention period of 60 day(s)
04/30/2013 18:01:53 ============== 25 out of 1719 entries pruned from the top of this log
04/30/2013 18:01:53 =========================================================================
04/30/2013 18:01:53 Request : SET LASTPRUNEDate=04/30/2013 18:01:53
04/30/2013 18:01:53 -------------------------------------------------------------------------
04/30/2013 18:02:18 =========================================================================
04/30/2013 18:02:18 Request : QUERY EXCHANGE
04/30/2013 18:02:18 Exchange Server : (default)
04/30/2013 18:02:18 -------------------------------------------------------------------------
04/30/2013 18:06:44 ACN5350E An unknown Exchange API error has occurred.