I currently have a PMR open for this issue, but IBM apparently has not seen this issue besides one other customer. The resolution for that customer did not fix our issue, so I've posted here to see if anyone else may have seen this problem.
A little information about our environment.
We are testing TSM VE in one of our data centers. We are running VMWare Vcenter 5.5, and TSM server is at 7.1.0.0. We are able to back up a VM without a problem. When we want to do a file level restore is when we run into issues. Most of our disks for our VM's are Basic disk for the C:\ and Dynamic disk for any other drives D:\, etc. When we try mounting the Basic Disk via iSCSI within the DP Recovery Agent, the disk is visible in the Windows Disk Manager and we can browse the volume just fine. When we attempt to mount the Dynamic disk via iSCSI within DP Recovery Agent, the disk is in an 'offline' state within Windows Disk Manager. When we attempt to bring the disk 'online', we are then presented with an 'invalid' state and are unable to do anything with the disk. IBM has mentioned to mount all the dynamic disks for the VM in order to correct the issue. However, in our case we only have 1 dynamic disk for that specific VM. We have attempted to mount both the Basic Disk and Dynamic disk via iSCSI, but we were left with the same results; Basic disk good and Dyanmic Disk invalid.
Now if we try another VM with 1 Basic Disk and 1 Dynamic Disk we are left with the same results, so it isn't a VM thing.
Has anyone seen this before? Any help would be greatly appreciated.
A little information about our environment.
We are testing TSM VE in one of our data centers. We are running VMWare Vcenter 5.5, and TSM server is at 7.1.0.0. We are able to back up a VM without a problem. When we want to do a file level restore is when we run into issues. Most of our disks for our VM's are Basic disk for the C:\ and Dynamic disk for any other drives D:\, etc. When we try mounting the Basic Disk via iSCSI within the DP Recovery Agent, the disk is visible in the Windows Disk Manager and we can browse the volume just fine. When we attempt to mount the Dynamic disk via iSCSI within DP Recovery Agent, the disk is in an 'offline' state within Windows Disk Manager. When we attempt to bring the disk 'online', we are then presented with an 'invalid' state and are unable to do anything with the disk. IBM has mentioned to mount all the dynamic disks for the VM in order to correct the issue. However, in our case we only have 1 dynamic disk for that specific VM. We have attempted to mount both the Basic Disk and Dynamic disk via iSCSI, but we were left with the same results; Basic disk good and Dyanmic Disk invalid.
Now if we try another VM with 1 Basic Disk and 1 Dynamic Disk we are left with the same results, so it isn't a VM thing.
Has anyone seen this before? Any help would be greatly appreciated.