Hi, I'm very new to TSM and need some help from you TSM expert
I migrated my TSM server 6.1.3 from win2k3r2 x86 to win2k8r2 x64 using a DB snapshot backup and restore.
I restored the DB in the new server all seem fine but when I try to do a backup it always time out waiting for the tape/library with error (ANS1312E Server media mount not possible)
I restored the devconfig and volhistory file along with dsmserv.opt and baclient DSM.opt
I installed the w2k8 driver (IBMTape.x64_w08_6241_WHQL_Cert) with the
install_exclusive.exe
Windows detect the tape drive and library ok in device manager but tsm doesnt.
I found a post in these forum that state TSM is not supposed to detect generic drive and I'm suspecting this might be my problem, I searched around for an older driver for windows 2008r2 but couldn't find any.
I'm also attaching a screenshot of my device manager.
here is the output of my drive query
Code:
tsm: TSMLVL1>q drive f=d
Library Name: LTOLIB1
Drive Name: GENDRV_0.0.3
Device Type: LTO
On-Line: Yes
Read Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULT-
RIUM3,ULTRIUM2C,ULTRIUM2
Write Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULT-
RIUM3
Element:
Drive State: UNKNOWN
Volume Name:
Allocated to:
WWN: 2007000E11134ECB
Serial Number: 1310204442
Last Update by (administrator): DEMERSD
Last Update Date/Time: 04/09/2014 09:21:15
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE
Library Name: LTOLIB2
Drive Name: GENDRV_0.0.4
Device Type: LTO
On-Line: Yes
more... (<ENTER> to continue, 'C' to cancel)
Read Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULT-
RIUM3,ULTRIUM2C,ULTRIUM2
Write Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULT-
RIUM3
Element:
Drive State: UNKNOWN
Volume Name:
Allocated to:
WWN: 2001000E11134ECB
Serial Number: 1310204433
Last Update by (administrator): DEMERSD
Last Update Date/Time: 04/09/2014 09:22:09
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE
Library Name: TS3200
Drive Name: DRIVE1
Device Type: LTO
On-Line: Yes
Read Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULT-
RIUM3,ULTRIUM2C,ULTRIUM2
Write Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULT-
RIUM3
Element: 256
more... (<ENTER> to continue, 'C' to cancel)
Drive State: EMPTY
Volume Name:
Allocated to:
WWN: 2001000E11134ECB
Serial Number: 1310204433
Last Update by (administrator): ADMIN
Last Update Date/Time: 07/22/2011 10:29:53
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED
Library Name: TS3200
Drive Name: DRIVE2
Device Type: LTO
On-Line: Yes
Read Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULT-
RIUM3,ULTRIUM2C,ULTRIUM2
Write Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULT-
RIUM3
Element: 257
Drive State: EMPTY
Volume Name:
Allocated to:
WWN: 2007000E11134ECB
Serial Number: 1310204442
more... (<ENTER> to continue, 'C' to cancel)
Last Update by (administrator): RIVESTP
Last Update Date/Time: 10/18/2012 15:58:46
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED
Here is the output of my path query
Code:
tsm: TSMLVL1>q path f=d
Source Name: TSMLVL1
Source Type: SERVER
Destination Name: GENDRV_0.0.3
Destination Type: DRIVE
Library: LTOLIB1
Node Name:
Device: mt4.0.0.3
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 04/08/2014 16:44:25
Source Name: TSMLVL1
Source Type: SERVER
Destination Name: GENDRV_0.0.4
Destination Type: DRIVE
Library: LTOLIB2
Node Name:
Device: mt4.0.0.4
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 04/08/2014 16:44:48
Source Name: TSMLVL1
Source Type: SERVER
Destination Name: TS3200
Destination Type: LIBRARY
Library:
Node Name:
Device: \\.\changer0
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 02/13/2012 11:30:45
more... (<ENTER> to continue, 'C' to cancel)
Source Name: TSMLVL1
Source Type: SERVER
Destination Name: DRIVE1
Destination Type: DRIVE
Library: TS3200
Node Name:
Device: \\.\Tape0
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): RIVESTP
Last Update Date/Time: 03/11/2013 14:03:39
Source Name: TSMLVL1
Source Type: SERVER
Destination Name: DRIVE2
Destination Type: DRIVE
Library: TS3200
Node Name:
Device: \\.\Tape1
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): SERVER_CONSOLE
Last Update Date/Time: 03/07/2013 15:07:22
My daily TSM report a lot of error similar to this one for the library:
Code:
2014-04-08-14.15 ANR8840E Unable to open device \\.\changer0 with file handle 2 and PVRRC 153.
2014-04-08-14.15 ANR8440E Initialization failed for SCSI library TS3200; will retry in 2 minute(s).
and also these kind of error for the tape drive:
Code:
2014-04-08-16.00 ANR8779E Unable to open drive \\.\Tape0, error number=67532. (SESSION: 52)
2014-04-08-16.02 ANR8779E Unable to open drive \\.\Tape1, error number=67532. (SESSION: 52)
2014-04-08-16.11 ANR8779E Unable to open drive \\.\Tape0, error number=67652. (SESSION: 52)
2014-04-08-16.11 ANR8779E Unable to open drive \\.\Tape0, error number=67656. (SESSION: 52)
2014-04-08-16.11 ANR8381E LTO volume LVL047L4 could not be mounted in drive DRIVE1 (\\.\Tape0). (SESSION: 52)
I went into TSM manement console and ran the device wizard and it's only then that the
mt4.0.0.3 drive started appearing. How do I point tsm to use these drive instead of the old one that are named \\.\Tape0 ?
It's the first time I play with a tape library and I'm clueless.